Payment Process

We offer end-to-end encrypted online payments to ensure your transactions are secure. Our payment gateways are authenticated and verified by 3-D Secure, a protocol designed to add an extra layer of protection for online purchases.

You will be redirected to a trusted and verified payment gateway to complete your order.

Payment Failure

If your payment fails, please ensure:

• All entered information is accurate

• Your bank has not blocked the transaction due to security settings

In case your account is debited but the order is not confirmed, the amount is typically reversed within 7 business days. For any assistance, contact your bank directly or reach out to us at fkgmodestluxe@gmail.com or (647) 527-0178 with your order details.

Refund & Exchange Policy

Please note: We have a strict no refund and no exchange policy.
Once an order is placed and confirmed, it cannot be changed, refunded, or exchanged under any circumstances — including for sizing, color preferences, or change of mind.

We strongly encourage reviewing all product details and reaching out to us if you have questions before placing your order.